Top 21 Change Management Interview Questions In 2021 [With Answers]

The best way to achieve success is by breaking a large mass/item/concern into smaller fragments and then work upon each fragment one by one. Even god followed this method and developed the concept of emulsification of fats inside our human body, in which bigger fat molecules are broken down into smaller fat molecules for effective and better digestion. This is a hit concept and is adopted by the business organizations too in its essence.

The larger matters of business are broken down into smaller projects and these projects are further broken down into sub-items, for maximum efficiency and productivity. Each project is usually assigned with a project manager or a change manager who is responsible for the successful achievement of the pre-determined goals associated with that particular project. A change manager is a top managerial position and often garners lucrative salaries and incentives. To boost your preparation for an interview session, always read out our set of 21 best interview questions in this regard.

21 Best Interview Questions To Study

1. What Are The Key Issues Associated With A Delayed Project?

This question tests your knowledge and understanding of the core principles of project management.

Sample Answer

Sir, a delayed project, is often a project which is extended beyond the deadline. there are several issues, such as:

  • Increase in labor and material cost due to inflation
  • Legal issues due to non-performance of the contract
  • Additional cash outflow to meet the rising need for cash

2. Why Is An Employee Usually Resistant To A Change?

This question tests your knowledge and understanding of the various principles of change management.

Sample Answer

Sir, comfort, and understanding of the operations are two major forces that make an employee change-resistant. For example, If an employee is using a particular software for the past 2 years, he tends to develop a high comfort level and is now proficient in it. If at this stage, you will replace the existing technology with a new and better one, he or she will be required to start over from the scratch and again invest his or her time to build proficiency. This leads to an additional burden and everyone usually avoids it, ultimately displaying resistance to any change.

3. Name Three Best Technology Associated With Change Management.

Almost all business organizations nowadays prefer to hire employees who are proficient in the various relevant software. As an ideal response, just share the names of the best software used widely in the industry.

Sample Answer

Sure, sir, These are:

  • Hive
  • Workfront
  • Smartsheet

4. Why Does A Business Organization Makes A Change To The Existing Systems?

This question tests your knowledge and understanding of the core principles of change management.

Sample Answer

Sir, it is common for business organizations to make changes and replace their existing systems with new and improved ones. Through these changes, an organization ensures that it is not becoming obsolete or outdated and its business processes maintain the same level of effectiveness, as prevailing in the industry. It is a necessary process and it is an established fact that the organizations who have adopted the changes quickly have always gained a competitive advantage over others.

5. Making Changes Are Expensive and Detrimental To The Financial Health. Comment On This Statement.

This question tests your knowledge and understanding of the various financial issues associated with making changes at an organization.

Sample Answer

Sir, In my opinion, this statement is partially true. Prima facie, the act of scrapping an existing technology and then replacing it with a new and improved one, might look expensive and be perceived as a costly affair. But, this is an answer which can be obtained only after conducting a cost-benefit analysis. If the deployment expenditure exceeds the expected benefits from a project, then it is a costly affair, and this statement is true, otherwise false.

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6. What Do You Understand By Discounted Cash Flows?

Capital budgeting is an important business technique used widespread by business organizations to analyze as well as examine the profitability of various business proposals.

Sample Answer

Sir, it is a term from the technique of capital budgeting. In this technique, the expected cash flows from a protect are discounted using an expected rate of return. By doing so, all the future cash flows are reduced to their present values, thereby helping a manager to properly analyze the real profitability of the business proposal in consideration.

7. Share Any Three Benefits Of Timely Changes And Replacements.

This question tests your knowledge and understanding of the core principles of change management.

Sample Answer

Sure, sir, These are:

  • Better prospects of return on investments
  • Lower wastage and improved efficiency due to modernization of operations
  • Better management and overall supervision

8. How Do You Analyze The Appropriateness Of A Change?

This question tests your knowledge and understanding of the core principles of change management.

Sample Answer

Sir, analyzing the effectiveness of a change is a three-step process, as explained hereunder:

Name of the stepsExplanation
Step I: PlanningIn this process, suitable changes are identified and plans are developed to implement them.
Step II: ImplementingThe plans made in Step I are practically implemented, with or without modifications.
Step III: TestingThe implemented plans are tested for inconsistencies and irregularities so that these can be improved and/or removed.
Table showing three steps for evaluating canges

9. Name Any Three Testing Methods Used Widely In Respect Of Changes.

Testing the changes is an important task and there are several methods to do so. You must be aware of all these methods.

Sample Answer

Sure, sir, These are:

  • Accessibility testing
  • Compatibility testing
  • Procedure testing

10. Tell The Cons Of Changing Existing Technologies.

Change management is not an easy task and there are several issues associated with it. You are expected to have a proper understanding of all those issues.

Sample Answer

Sure, sir, These are:

  • Higher cash outflow towards the deployment of improved infrastructure
  • High training and development costs, which can lead to substantial deterioration of finance
  • Resistance from employees

11. “Quality” Is A Necessary Term Used In Business Organizations. How Do You Perceive It?

This is a tricky interview question in which you will be required to interpret a specific word, having multiple interpretations and inferences. Through this interview question, your personal approach, understanding, intelligence, and analysis will be aptly examined. As an ideal response, just share, whatever, you infer or interpret from this specific word. Always frame your answer keeping in mind the corporate structure and the job description. This is an important interview question, thus prepare sincerely, as a perfect reply can definitely boost your selection chances.

12. What Are Your Major Weaknesses As A Change Manager?

This is a common question and you will observe that this question marks its appearance in almost all the interview sessions held across the world. Through this question, an interviewer wants to know about the major weaknesses that might affect your work as a change manager. In order to answer this question effectively, do read out the official job description issued and ensure that none of your weaknesses correspond to it.

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13. Change Managers Are Usually Assigned Projects. How Do You Handle Project failure?

Success is not a guarantee, and it is an established fact that since the beginning of a project, the probability of failure is always higher than that of success. Project failures are common, however, their after-effects are quite disruptive and mind-boggling. These failures can severely dent your confidence level and affect your performance adversely. Thus, you ought to have techniques to manage and handle such failures.

14. Change Managers Are Supposed To Perform A Variety Of Tasks. How Do You Prioritize?

This is a common interview question and is being asked in several interview sessions held across the world. This question requires you to share your prioritization technique or approach using which you are able to prioritize the various tasks on the basis of an established technique. There are several such techniques, like:

  • Prioritization on the basis of the difficulty level of the tasks, that is doing tough tasks at the beginning and shifting easier ones towards the end.
  • Prioritization on the basis of time consumption, that is doing time-consuming tasks in the beginning
  • Prioritization on the basis of yield garnered or expected to be fetched from the business tasks, and than prioritizing those business tasks over the others that gives the maximum yield.

15. Team Work Is Beneficial and Effective. What Do You Look For In An Ideal Team?

Nowadays business organizations prefer to work in a team setup, wherein employees belonging to different classes are categorized in accordance to their educational qualifications and nature of work. Through this question an interviewer wants to know about your ideal team, or how do you want your team members to be. They might be supportive, dedicated, or simply reserved, whatever it is, just share it with your interviewer.

16. Change Management Is A Stressful Process. How Do You Handle Work Related Stress?

Business organizations work in a dynamic business environment and face a lot of external pressure from competitors, governments, authorities, the environment, etc. This usually leads to the build-up of corporate pressure and is ultimately transferred to its employees. This is a common interview question through which an interviewer wants to know about the various techniques and strategies adopted by you to manage work-related stress. Be genuine and share your real and relied upon techniques.

17. We Know Candidates Apply To Several Organizations. Why You Chose Us?

Through this question, an interviewer wants to know about your level of commitment as well as seriousness towards working in the organization. The best source for the preparation of this interview question is the official website of the company, using which, you can always note a few relevant facts and achievements of the company. Post this, just couple these notings with your personal interests in the company and give a compelling yet well-drafted reply.

18. Everyone Is Motivated By Some Specific Elements. What Are Your Motivational Factors?

Through this question, an interview wants to know about your motivational factors, which are majorly influenced by your own personal conditions, circumstances, and desires. Be genuine and give an original reply by avoiding all the generic answers.

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19. What Are Your Salary Expectations?

It is common for the interviewers to ask about your salary expectations during an interview session itself. As an ideal response, you are always expected to share your expected salary bracket, which must be based upon some deep and intelligent research of the industry to which you pertain. Never share any random salary figure, as any such figure, which might be too low or too higher than the median salary, can seriously impact your selection chances.

20. When Can You Start Working With Us?

This is the second last question usually asked in an interview session. Through this question, an interviewer wants to know about your availability, your expected date, on or after which, you are available to work with the organization. Be genuine and share a real date. This question in no way guarantees your selection, and thus, never get too excited.

21. Do You Have Any Questions For Us?

It is a common habit of the interviewers to close out an interview session through this question which gives an opportunity to a candidate to ask a few questions from the interviewer in regards to the organization, its working culture, its ethics, etc. Prepmycareer advises to never miss or skip this interview question and ask a few relevant questions. You can always refer to the model questions mentioned below:

Model Questions

  • What are the work timings of the organization in various shifts?
  • Is it the policy of the company to pay additional benefits and allowances to its change managers?
  • Please share a list of all the annual paid leaves offered by the company to its employees.

The ending of an interview session is as critical as the beginning. A perfect ending will always create a long-lasting impression in the mind of an interviewer raising your chances of selection considerably. Thus, always close out your interview session in style.

References

  1. https://books.google.com/books?hl=en&lr=&id=qIITEAAAQBAJ&oi=fnd&pg=PT23&dq=Top+21+Change+Management+Interview+Questions+in+2021+%5Bwith+Answers%5D&ots=fi08LR_gxn&sig=o6mFXugmkY1b35qEbUeejO7buWI
  2. https://www.diva-portal.org/smash/record.jsf?pid=diva2:1577413

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