Logistics is an important element of business. It not only serves place utility but also helps in enhancing consumer experiences. Business organizations maintain a fleet of trucks, vans, and other vehicles to transport the products from their warehouse to collection places (godowns, warehouses, etc) maintained by other participants of the distribution channel. A fleet manager is solely responsible to manage the vehicles, owned, run, and operated by the business organizations.
21 Best Interview Questions To Study
1. Are You Aware Of Anti-Dumping Duty?
This question checks your core principles of commerce and taxation matters.
Sample Answer
Yes, sir, anti-dumping duty is levied upon the imported goods by the governments of importing countries. This is levied so as to make the imported produce expensive and costlier. This helps the domestic companies to survive and acts as a hedge from the rising foreign competition.
2. What Is L. T. L In Logistics and Fleet Management?
This question checks your knowledge of the basic terminology related to fleet management.
Sample Answer
Sir, L. T. L stands for Less Than Truck Load. Every transport vehicle has a certain limit to carry weight say 10 tonnes, 15 tonnes, etc. Using L. T. L a company is requested by any marginal buyer of goods, to book a partial space on the truck, instead of booking it completely. For example, if a buyer wants to have only 4 tonnes of a product, instead of the truck’s capacity of 10 tonnes, then it can use L. T. L and book it 40%.
3. What Are The Three Most Important Attributes That Every Fleet Manager Must Possess?
This question checks your level of understanding of the profession.
Sample Answer
Sir, A fleet manager must have the following attributes:
| Name of the attribute | Explanation |
| Leadership | You need to have natural leadership skills and qualities, as you will be required to manage, handle and supervise several different drivers. |
| Time-management | Logistics is all about time management, as a driver must reach its destination using the shortest route possible, so as to promote time utility. |
| Decision Making | While managing a large fleet of drivers and vehicles you will be required to take several key business decisions on the spot. |
4. How Do You Plan The Flow Of Raw Materials and Finished Goods?
This question checks your understanding of the practical working procedures.
Sample Answer
Sir, planning is an integral part of fleet management and I always do so extensively. I am a detail-oriented person and always prefer to gather as much information as possible. For raw materials, I always keep a tab on the buffer stock of the company, and as soon as I get a purchase requisition, I always intimate the drivers and plan their routes. For finished goods, I try to send the goods out as soon as I get a sales request. I always have a few emergencies drivers in my kitty who can be used in cases of unexpected emergencies.
5. Explain The Relevance Of Consumer Satisfaction From The Context Of Logistics Management.
This question checks your understanding of achieving consumer satisfaction.
Sample Answer
Sir, consumer satisfaction is necessary and helps an organization to expand its sales and overall business growth. By allowing the customers to purchase the right product, at right time and the right place, consumer satisfaction can be achieved. Efficient logistics enable the customers to use the product at the time of their convenience.
6. Name Three Best Fleet Management Software Used Widely In The Industry.
Technology has touched every task and operation. Fleet management software is widely used by business organizations to achieve productivity and enhance output.
Sample Answer
- Fleetable
- Fretron
- Route4Me
7. Please Share The Benefits Of Cross Docking.
Cross-docking is a widely used term in logistics and fleet management. In this, the goods that are received by a business organization from any inbound vehicle are unloaded and spontaneously loaded into any outbound truck.
Sample Answer
Sure, sir, These are:
- Reduced inventory handling costs as the goods are loaded directly onto another trailer
- Reduced duplication of costs, as unloading and offloading of goods is carried out only twice, instead of the usual four times.
- Reduced paperwork
8. Which Is The Most Appropriate Type Of Bill When A Shipment Carries Multiple Freights?
This question checks your knowledge in regards to the various types of bills issued in fleet management.
Sample Answer
Sir, A blanket bill would be perfect to be issued in this scenario. Whenever a truck carries freight or shipments that belong to different owners, a blanket bill is issued.
9. What Are The Various Factors On The Basis Of Which A Freight Class Is Based?
This question checks your practical working knowledge and core principle of fleet management.
Sample Answer
Sir, The various factors are:
| Name of the factor | Explanation |
| The density of the freight | This factor represents the weight of the freight per cubic meter. |
| The stowability of freight | This factor represents the Height, Width, and Length of the freight. This determines and influences the choice of an adequate carrier. |
| The ease of handling of freight | This factor determines the effort that is consumed in transporting the freight to its destination |
| The Liabilities | This factor acknowledges all the issues that can occur with the freight. It commonly includes perishability, damage (temporary or permanent), theft, burglary, and breakage. |
10. How Comfortable Are You Working In Rotational Shifts?
You will always find this interview question in the sessions conducted by some established business organizations. These companies have a lot of work to do due to their large clientele that must be managed in different shifts. This is a common requirement from business organizations and you must answer this question positively.
11. Success Is “Quality”. How Do You Interpret The Word “Quality”?
This is a word-based interview question that requires you to interpret the word quality. This word can be interpreted in several different ways as everybody thinks differently and possess a distinct approach and outlook. As an ideal response, share your version of interpretation and try giving an original answer. Usually, quality in operations is achieved when the employees are able to meet the established standards and customers are satisfied.
12. What Do You Look In A Team?
Nowadays most business organizations prefer to work in a team setup. In this, several teams are created in which employees are dispersed on the basis of their educational qualifications, skills, and the nature of tasks to be performed. This question requires you to share an ethical team culture or the qualities that you want to see in your team members. Some of the best corporate qualities are, dedicated, honest, truthful, loyal, supportive, encouraging, hardworking, etc.
13. Being An Established Business Organization, We Will Assign You Several Tasks. How Will You Prioritize Them?
It is usual for companies to assign multiple tasks to their employees. These tasks must be arranged in a specific order following any logic or rationale so that these are completed in a time-bound manner well before the deadline. Most employees prefer to order the business tasks either on the basis of their difficulty levels or time consumption. Just share whatever suits you.
14. What Are Your Strengths and Weaknesses?
This is a common interview question and is asked by interviewers in almost all the sessions held across the world. Through this question, an interviewer wants to assess your body language, personality, and behavior. As a tip of caution, neither exaggerate yourself while sharing your strengths nor move into a depressed state while sharing your weaknesses. Be specific and always study your job description before preparing an answer to this question.
15. Fleet Management Is A Testing Profession. How Do You Manage Your Failures?
Humans are the most developed species on this planet and have the ability to think and relate. However, “failure” is still an event that most of us struggle to cope with. Failures at the workplace can have a detrimental impact on the working of an individual and he or she might lag in achieving the business targets. Thus, an interviewer is always interested in understanding the various techniques using which you can manage your failures
16. We Have A Large Fleet of Different Vehicles. It Might Be Challenging and Stressful For You. How Can You Manage Your Stress Levels?
Business organizations operate in a dynamic business environment that is influenced by a variety of factors such as, political, legal, social, etc. This creates business stress that is ultimately transferred to the employees of the company. Stress management is a common requirement of enterprises and they expect you to manage it using effective techniques and strategies. These techniques are requested from you in this question.
17. When Can You Start?
This question requires you to share an expected date of start on or after which you can start working with the business organization. Some candidates interpret this question as a guarantee for their selection and they tend to lose focus for the rest of the interview. Unfortunately, this is not true and only a date is required from your end. Hence, be genuine and specific.
18. What Is Your Dream Job?
We all have dreams, and we all create a fantasized workplace in our minds. Through this question, an interviewer wants to read your brain and understand your dream workplace. You might prefer to work at a business organization that respects its employees, offers lucrative benefits, and gives ample promotional opportunities. Feel free to create your answer and just write out your mind.
19. What Are Your Salary Expectations?
It is common for the interviewers to ask about your salary expectations during the interview session itself. This question is not at all technical but still has the ability to deplete your selection chances. This can happen when you quote any random salary figure that is either too high or too low from the mean salary. Hence, always conduct deep research of the industry and understand the recent trends.
20. Why You Chose To Work With Us?
This question tests your level of commitment and seriousness towards the business organization you sought to work with. To prepare a perfect response just browse the official website of the company and note down all the relevant facts, accomplishments, and achievements of the company. Post this, add your personal interests to your answer, and structure it.
21. Do You Have Any Questions For Us?
It is common for the interviewers to ask this question towards the fag end of an interview session. Through this question, an interviewer wants to know the various doubts that you might be having in regards to the business organization. It is recommended that you always attempt this question as by skipping it you can deplete your selection chances considerably. Below is a list of all the relevant model questions that can be asked in response to this question:
Model Questions
- What are the various incentives and allowances that are offered by the company to its employees?
- Please share a list of all the anti-harassment policies that are implemented by the company to reduce instances of teasing and bullying at the workplace.
- For how many years have you been working for this company and what are some of its unique features?
Download the list of questions in .PDF format, to practice with them later, or to use them on your interview template (for Fleet Manager interviews):
References
- https://www.sciencedirect.com/science/article/pii/S2214629621001912
- https://repository.tudelft.nl/islandora/object/uuid:135083aa-77af-42f2-ae63-56e034017166
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