Top 21 United Airlines Interview Questions in 2024 [with Answers]

 The airline industry is among one the most important. It comprises various companies that offer transportation services to its customers. United Airlines is a big name when it comes to Airlines. People who wish to make a career in the Aviation field, look forward to working with big companies like United Airlines.

United Airlines headquarters is located in Chicago, it flies to many domestic and international locations including almost all the continents.

Interviews are quite stressful and full of competition no matter in which field you are looking to grow. United Airlines is a good place to try your luck and believe us when we say that it is the best. It offers you many opportunities to help you grow in your career.

United Airlines Questions For Better Results

1. What are the specific skills you need for a successful career in the Aviation sector?

Sample Answer

The aviation sector requires one to have well-polished skills. The first and foremost is communication skills, it is one skill that every working professional must possess to succeed. In our field, it helps us in understanding customers. The other one is leadership skills to handle critical situations. Good decision-making, polite and helpful nature are some other important skills you require along with a high level of self-confidence to deal with everyday situations.

2. What according to you is the United Brand and also tell us about its competitors?

Sample Answer

The United Brand means connecting people and uniting the world. They want every customer to get on their plane greeted with a smile and leave with satisfaction. 

According to me, United Airlines’ competitors are Southwest Airlines, American Airlines, JetBlue, and Delta Airlines.

3. Why do you want to work for United Airlines?

Sample Answer

Working is United Airlines has been my dream since I choose to pursue a career in Aviation. I think it is one of the best airlines to work for. United Airlines is actively working to reduce greenhouse emissions and is the first to be the world’s best Environment conscious airline. I am looking forward to being a part of this huge company and gaining some valuable experience.

4. How do you feel about being away from your friends and family?

Sample Answer

Initially, I found it very difficult to manage everything by myself but now I’m doing pretty well. I have grown up in a close-knit family and being away from them is difficult. But thanks to technology, everyone is just a click away and that is what helps us in being connected to them.

5. Tell us about some of the most important features of United Airlines?

Sample Answer

United Airlines is a big name in the Aviation sector. 

– United Airlines is the third largest airline in the world.

– It is the most popular airline in the US. 

– United Airlines parents company is Star Alliance.

– The company has its headquarters in Chicago.

– The member lounge of the airlines is known as United Club.

6. Tell us about a time you disagreed with a colleague or coworker.

Sample Answer

Yes, I have disagreed with my colleague because I believe we must always try to do things in the right way. My colleague wanted to take a shorter way that was filled with risks but I was not willing to do so. 

7. Tell us about a time when you got an excellent service.

Sample Answer

A decade ago, when I was a teenager who was the first time traveling on a flight. I had an amazing experience with a woman who was a member of a crew, as I was not aware of the things that I am supposed to do while on a place. She politely taught me everything one by one with a smile. I think that service is what has stuck in my head forever.

8. Describe a situation at work, you wish you had handled differently.

Sample Answer

Once while I was having dinner with my colleagues, we discussed the rough working hours of our job. In that situation, I think I should have made relevant points about the positive aspects of the job and handled it in a better way.

9. What do you think would be the most challenging aspect of this job?

Sample Answer

I think the most challenging aspect of this job is to be far away from my family and friends. Being grown up in a big family I am attached to my family as well as childhood friends whom I miss when I am away from home for work.

10. Where do you see yourself in 5 years?

Sample Answer

Working in the Aviation sector, I see a lot of growth opportunities for everybody. I wish to continuously work and learn here, I think working here could get me where I want to be. My career goals can only be met if I work in well-reputed firms.

11. Tell us about your greatest strength.

Sample Answer

I believe my greatest strength is helping people and honestly, it is something that has brought me here. I have always been compassionate and I think that it is my greatest strength.

12. What do you think is your weakness and how do you wish to improve it?

Sample Answer

I think my weakness is not being a good listener, I intend to develop this habit because it is quite required in my profession. Currently, I am working on it continuously and wish to improve it in no time.

13. Do you mind working irregular hours or on holidays?

Sample Answer

I think people choosing the Aviation sector must be well prepared for it. I don’t mind working irregular hours or even on holidays. I understand the needs and take full responsibility to give my best in every way I can as and when required.

14. Is there anything else you would like United Airlines to know about you?

Sample Answer

You are well aware of all my educational qualifications and achievements. I would like to add that I am an artist as well who likes to draw and paint in my free time. 

15. What languages do you speak?

Sample Answer

Hindi is my mother tongue but having studied in a convent school I am good at English too. Apart from these two main languages, I also know French which I learned when I was in graduation because I thought it could help me in the career I wish to build.

16. What would you do if you saw that one of the team members was not following the rules?

Sample Answer

I think everybody must follow the basic rules in public places because that shows our values. Whenever I see that someone is not following the rule, I go and talk to that person. If you politely mention the rules they have been ignoring, it would be quite an appropriate work to do. 

17. Tell us about an experience you are proud of.

Sample Answer

I am most proud of the experience I had with an old lady. Once an old lady boarded the plane and she was scared as she was alone. I made her comfortable and helped her with her things. I think we all should respect and help elderly people in the best possible ways we can.

18. How would you deal with an upset customer?

Sample Answer

Upset customers sometimes get very angry and lose control. I would first listen to their grievances quietly and sympathize with her or him. Then, I would apologize for the mistake and tell them that’s I’ll solve the problem as fast as possible. It is very important for you that customers believe in you and your services.

19. Why do you think United Airlines should hire you?

Sample Answer

I think I have the skills required for this specific job and I am willing to learn and grow. I have excellent communication skills that help me to connect with my crew members as well as customers. I also possess good decision-making and leadership skills. I want to make the best out of my time here and ensure you are an asset to the company.

20. What do you hope to gain most from your time with us?

Sample Answer

United Airlines is a big name and working here would be a pleasure. I wish to develop some unique skills and gain valuable experience. I think this is the best place for me to invest in my career as it ensures growth. working in big companies like yours would be a dream come true and I hope to gain the best knowledge I can.

21. Do you think you can handle an in-flight emergency?

Sample Answer

I received a lot of training since I am in the Aviation field and I believe that I will be able to handle an emergency professionally. I have also seen one of my seniors handle an emergency and it gave me proper practical knowledge about how to go about it.

Download the list of questions in .PDF format, to practice with them later, or to use them on your interview template (For United Airlines interview):

References

1. https://www.sciencedirect.com/science/article/pii/S036381110300064X